Additionally, for any XXX flight cancellation . They told us that it would be on the plane tomorrow. Most airlines allow: 1 carry-on baggage, 1 personal item (backpack, purse, laptop bag), and 1 to 2 checked bags. . Refund policies are allowed under these conditions. 32 kgs in Business. On the 26 June 21, I boarded a flight from London to Athens the flight was supposed to leave at 12.15 pm instead it left at 1 pm on our arrival in Athens I arrived at the baggage hall at 6.35 pm, . Content of the report. We inform you that the following items can be carried in your cabin baggage: Liquid items which shall be placed in containers with a maximum capacity of 100ml each. I was travelling alone and was anxious as this has never happened to me before. This kind of baggage should have prior confirmation upon request to A3. Earn miles when flying or using our partners services, Redeem miles for award flights, seat upgrades and services from our growing list of partners, Enjoy exclusive benefits and discounts from our partners, Get advantage of more privileges as you move to higher tiers, For more information, please also check the section ". In most airports, the Lost & Found office is located in the baggage reclaim area. AEGEAN: Delayed Baggage! According to Joe's link above, Aegean's carry-on size limit is 56x45x25 cm or 63 liters (3845 cu in)!!! Lost luggage and still no luggage or compensation. The more precise the description of your baggage . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The best thing I could do, was filling out a form to report my luggage as delayed/ lost . It is also worth mentioning that due to a lot of time I wasted in the baggage claim area, I lost the last bus route and I had to take the taxi that cost me enough. We recommend not to turn in single luggage that is more than 32 kg weight. Aer Lingus. Although the world tracer said my luggage was found, its been two days and its still pending confirmation. They will provide immediate assistance. Close. It is important to mention that you may be requested to prove that those liquids are essential for you to have them on board. Aegean delayed baggage. It is noted that all those liquids are additional to the quantities included in the re-sealable bag (already mentioned above). What an impressive view that is :(The main reason for that is that there is a general lack of manpower - they did not anticipate the "after Covid" travel rush.To continue our story; we had to queue over two hours to speak to someone from customer relations. The passengers were upset and asked the staff why the gate did not open yet without any response. If you want to Claim Singapore Airlines for lost baggage you can get a compensation of 1.414 + expenses. Take a different airline if you want your luggage to arrive! In the case of unchecked baggage, the Carrier is liable only if at fault. Swissport offers lost and found services at certain locations. I was so nervous and anxious as I had only an hour between the flight to catch my next flight from Athens to Larnaca and also I needed some time to ask for a seat in Athens. Lack of common sense and compassion, i would say!!! 158 cm (width + height + depth) Aegean Airlines baggage allowance: Checked luggage Economy Class - 1 baggage item, up to 23 kg Business Class - 2 baggage items, each up to 32 kg Aegean baggage allowance: Excess & special luggage There are several things to consider concerning excess and special baggage. In case of damaged content, Carrier bares no liability. Musical instruments and any other special baggage which was accepted for carriage by AEGEAN and Olympic Air, under restricted liability. I do not recommend Aegean at all, do not use their services if you are interested in getting a seat on the flight you bought a ticket for! AEGEAN and Olympic Air are committed to doing everything we can to return it to you as soon as possible. Baggage. Please refer to the given file locator in all communication regarding the passengers delayed baggage. Aegean Airlines - dissatisfaction of service on our recent flight with aegean air - booking reference no s9w33t. 98% success. ComfortFlex passengers may check 1 piece of baggage up to 23kg with dimensions of . Notes. Get the best out of your travel experience with the Aegean App. Flight cancellation from Las Palmas to Belgium: Between 1.500 km and 3.500 km = 400 + expenses. ?I think some people at Aegean are trying hard to help but they are understaffed and cannot cope with the whole situation.We are still waiting for our compensation. And once this happens to you, their staff will not help and you will not be interested in them at all! EgyptAir lost baggage or delayed luggage compensation. Therefore, please find below the lost or delayed baggage claim in a nutshell: You are entitled to lost or delayed baggage compensation. Missing baggage. Aegean Airlines - Official Website. Those particular products shall then be sent for recycling. Fees apply. Get up to 600 compensation for a delayed or cancelled flight and 1.414 euros for lost luggage. Anumite evenimente imprevizibile, cum ar fi condiiile meteorologice nefavorabile, problemele tehnice legate de manipularea bagajelor sau pierderea etichetei bagajului, pot duce la deteriorarea bagajelor sau sosirea ntrziat a acestora la aeroportul de destinaie. Airlines are free to pay more than the limit, but are not required to do so. Within 30 days of your delay, please send us: Your 13-character file reference number. Baggage allowance may vary on flights from/to Saudi Arabia, please check the updated allowance from Aegean Airlines official website. The checked baggage allowance limits for flights to/from Saudi Arabia are:1 bag of up to 30kg for Economy Class, 2 bags of up to 20kg each for Business Class. laptops, cameras, etc.) Review: EgyptAir lost baggage compensation according to the Montreal Convention. What a disappointment.I got mine back three days later and my husband's came 5 weeks later! The contact details can be found in our network map under "Passenger Services" of the airport, if available. Delayed or lost baggage is a typical case that can happen to anybody. If you are Air Cairo, flydubai, Tunisair, Transavia or Wizz Air passenger please check your delayed baggage information at email lostandfound@sky-partner.rs or dial (+381 64) 6419 025. BP&S AEGEAN "Lost/delayed baggage" Review of AEGEAN SaraBrussels Brussels 196 148 Reviewed September 12, 2022 Lost/delayed baggage Mid-July we were traveling from Brussels to Paros via Athens. The Property Irregularity Report is a declaration form that needs to . 1 carry-on bag up to 13kg must not exceed the maximum dimensions of 56cm x 45cm x 25cm, including handles, pockets and wheels. No phone calls or emails about where my luggage is at. Mid-July we were traveling from Brussels to Paros via Athens. Dimensions for checked-in baggage - max. Please reference the File Reference Number you obtained from the Baggage Service Center at the Airport, along with any supporting documentation to process your claim. Lost baggage compensation you can claim. When we arrived in Athens the staff was waiting for me and for other four women to take us straight to the other gate. This form is to be completed in case of loss, delay or damage of your checked baggage. I am without suitcase, without clothes and no compensation. In this case, you will be given a baggage claim receipt and you can collect your bag at the baggage claim carousel at your destination airport. x 14 in. 8. 1 carry-on bag up to 8kg and dimensions up to 56cm X 45cm X 25cm that can be stored in the overhead bin, and 1 personal item (women's/men's handbag or a thin laptop case) that must fit under the seat in front of you. The legal basis is the Montreal Convention. Aegean Airlines - aegean not complying with star alliance baggage policy, Aegean Airlines - your very strict rip-off system, Aegean Airlines - I have forgotten my jacket, Aegean Airlines - miles and bonus programme. I am still waiting for my bag and an apology from Aegean Airlines. LATAM Compensation: Claim flight delay, cancellation or lost baggage. Carry-on Baggage. Question. If you are an airline passenger and would like to track the status of delayed checked baggage, please contact the airline that operated your flight for more information. Baggage weighing over 32kg can only be accepted as cargo. I had this happen to me yesterday. Of course that wouldn't be the situation if someone tried to take two cabin size luggages, or one cabin size luggage and a fairly large bag, but so long as it's just the carry-on and a ladies purse or a camera bag, it's ok. 8. Submit a complaint and get your issue resolved. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. RFIC (subcode) EMD Type. If you want to Claim EgyptAir for baggage delay you can get a compensation of 1.414 + expenses. In case of delayed baggage, Aegean Airlines will be aware of that, no need to go to the baggage service office. Login . Additionally I never received a reply to my email through Aegeans site. Booking Ticketing & Sales, PS This measurement includes wheels, pockets, handles and decorations. This must be able to fit into Aegean Airline's baggage sizer, as well as fit and be lifted into the overhead bin. Best Deals at Lowest fares guaranteed on flights from Athens to Seoul by Aegean Airlines International Travel. You should also make sure to first remove any objects that are unsuitable for transport in the cargo hold (e.g. Some of you may have seen that TikTok video going around about how passengers can get up to $3800 in reimbursement when bags are delayed. I was so nervous due to all situation that happened to me, I never expected so inconvenience from this airline. Passenger Services & Procedures. All other fares include 1 or 2 bags in the cost of the ticket with fees to add additional baggage on top of the free allowance. No win, No fee. Airline Luggage Restrictions. AEGEAN allows all Economy passengers to carry-on 1 bag weighing up to 8 kg and with maximum size requirements of 56 cm x 45 cm x 25 cm (Airbus aircraft); 55 cm x 40 cm x 23 cm. For more information on the Baggage Liability Limitations, please read here. 1 in Economy light. 2 in Economy. aegean-business-class-cabin-baggage-allowance Not exceed 56cm x 45cm x 25cm in dimension (including handles, pockets and wheels) Not exceed 13kg in weight Fit in our sizer Fit and can be lifted by the passenger in the overhead bin Not include any dangerous goods, unless permitted for carriage Be big enough to fit any duty free or airport purchases Light and Flex passengers may not bring any baggage. I had 3 checked bags, only 2 made it. They are greedy and incompetent. The maximum Aegean Airlines cabin baggage size must not exceed 56cm x 45cm x 25cm, and the personal item must fit under the seat in front of you. This is the most that airlines must pay a passenger for a lost, damaged, or delayed bag. frequent flyer no 141892273.. Extremely irresponsible flight. *The benefit is also available on Olympic Air flights. Ask for the Property Irregularity Report and let the representative of the Aegean Airlines check the 'World tracer'. To submit a claim for delayed, damaged or lost baggage, please complete this form. Die Angaben zu dem Gepck des Passagiers werden in ein weltweites Gepcksuchsystem (Worldtracer) eingegeben, und er erhlt ein Aktenzeichen. Summary: Singapore Airlines lost baggage compensation according to the Montreal Convention. Important notice: Aegean Airlines has a limited liability relating to claims for checked baggage. This procedure takes place at the time of boarding the aircraft. more. 8,6/10. I received and confirmation email from the airport but nothing from the company itself. 1 carry-on baggage up to 13kg and dimensions up to 56cm X 45cm X 25cm that can be stored in the overhead bin and 1 personal item (womens/mens handbag or a thin laptop case) that must fit under the seat in front of you. AEGEAN and Olympic Air are not liable for the loss/damage/delay of valuables, liquids, fragile items or items such as money, credit cards, cheques, jewellery, glasses, silverware, precious metals, legal/negotiable papers, securities, pens or branded pens, photographic or electronic equipment, computers, laptop, cameras, cellular phones, business documents, samples and commercial goods, cash, keys, sunglasses, eyeglasses, paintings, antiques, artifacts, manuscripts, medicals and medicines, perishable products, zamzam water, irreplaceable books or publications, identification documents and in general any valuables which are included in the passengers checked baggage, with or without the knowledge of the carrier involved. Each passenger can carry only one sealed bag and should deliver it separately to Security Screening, for further examination. What to do when your Aegean Airlines flight baggage is delayed? This will surely increase the credibility of your complaint. Bagajele dvs. The liability for Baggage delay is limited to 1,288 SDRs per Passenger (exchange rate approximately 1,601.88), including any claim for destruction, loss or Damage. 23 in kgs Economy light. There is usually a max weight and size restriction. Aegean airlines lost my bag during transit from Leros airport to London don't hear throw after charging me 45 euros to check in my bag that was of hand luggage size. Lost/Delayed baggage situation, need help. Falls der Passagier bei der Ankunft sein Gepck nicht vorfindet, muss er dies umgehend am Gepcksuchschalter von Aegean melden, bevor er den Flughafen verlsst. Get advantage of more privileges as you move to higher tiers. The first thing you see in Athens are hundreds of suitcases piled up that couldn't reach their destination. ntrzie? A common size bag for checking through is: 27" x 21" x 14". Get up to 600 compensation for a delayed or cancelled flight and 1.414 euros for lost luggage. x 22 in. if your luggage was faulty. If you haven't completed an incident report upon arrival, you must contact our Central Baggage Office without delay at 1 888 689-BAGS (2247) - Toll free, open from 05:00 to 23:00 . Redeem miles for award flights, seat upgrades and services from our growing list of partners. Read below some useful information you need to know: The liability for damage, destruction, loss or partial loss and for late delivery of baggage (including wheelchairs, mobility aid, musical instruments and sports equipment) is limited to cumulative 1.288. Can be prepaid for tickets issued on: A3/OA stock (390)/ (050) A3/OA operating flights. before checking-in the bag. Flight cancellation from Berlin to New York: More than 3.500 km = 600 euros + expenses. Can you imagine! If you've already completed a WorldTracer incident report and have an incident report number (example YULAC12345), you can update or review the status of your delayed baggage by accessing the WorldTracer website.. Within the first two years. Within the first 21 days. View all results. The SDR is the accounting unit of the International Monetary Fund (IMF); 1.288 SDR currently corresponds to about 1.553,87. All containers must be included in a transparent, re-sealable, plastic bag with a maximum capacity of 1 litre. Delayed Baggage If passengers are unable to locate their baggage upon arrival, they must immediately report it to the Aegean Airlines Ground Staff prior to leaving the airport. On July 22, 2017, after I arrived in Athens from Larnaca, I travelled on Flight A3-7076 from Athens to Skiathos with about two hours delay. Products purchased from Duty Free Shops. 23 in kgs Economy light. Proceed formal to register your claim - remember to stick to the airline's formal deadlines. Necessary liquids for medical or dietary purposes and baby food. Extra piece of baggage which was lost on August 8th please complete this form separately to Security ;! 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