Customer Service Representative. IF YOU RECEIVED A CYLINDRICAL SHIPPING TUBE: Be very careful when opening these tubes. The couch was order and delivered within a week. Due to shipping constraints and regulations regarding the sale of mattresses (specifically after they have reached the consumer) we are not able to accept returns, or provide refunds, for mattresses post-sale. Some friends of ours from our small town Franklin NC, saw ours and ordered theirs the same day. Installed center counsel to left side chair first, then installed right side to center counsel. We bought the RecPro Zero dual recliner with cup holder arm rest and are VERY happy with it. ReCPro helps drive participation via social, Visit some of our customers sitesby clicking on the images below, Mon - Fri 8:00am - 8:00pm Eastern Standard Time, Melissa S. Former Parks and Rec Director in Michigan, Ray C. Recreation Superintendent in New York, Tim M. Parks & Recreation Director in Virginia, 35807 Moravian, Clinton Township, MI 48035. Thank you for your personnel and fast delivery service." RecPro 67" Double RV Recliner Sofa with console in Toffee . Weight of loveseat was less than the sofano wt. Color of fabric was the same as the sample. The faux leather is soft, supple, and thick enough that it feels very high-end. With multiple custom options for products as well as tailored products and even special orders, RecPros insistence on customer satisfaction is shown in their products and designs. They are very comfortable and fit perfectly in the slide-out of our RV. Thanks RecPro, I am a very happy customer. These RV's, and their accompanying product lines, are distributed throughout the world. Last year prior to going on our vacation, I (dumb husband) put anti tick medication on our two dogs. We bought the RecPro Zero dual recliner with cup holder arm rest and are VERY happy with it. RecPro is a reconciliation tool suite that provides tremendous time savings value for Finance Reserves reconciliations, increases accounting productivity and creates added accountability for your dealership. Really pretty simple.The 67" Charles dual recliner sofa, with center console, more than met our expections and was receivedwithin three days. I love this dual recliner! Do not try to gain entry to the tube by cutting, smashing, ripping, tearing, mangling, slicing, puncturing, shearing, breaking, or manipulating, in any way, the cardboard outside. We maintain high stock levels so that most products will ship quickly. We offer trailer fender skirts, RV rubber roof, water tanks, air conditioning units, fireplaces, furnaces and microwaves. SKU: RP . You'll find unique dinette booth sets, reclining sofas, gaming chairs, recliners . Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.Please also note that the shipping rates for many items we sell are weight-based. For freight orders if a Lift Gate is needed there will be a $75 charge, can either be paid during checkout or when the item is delivered by Fedex. dedication and professionalism are what every customer envisions as their ideal level of customer service. Look forward to using. From the most extreme people in the RV world, to the part-time camper, we have something for everyone. Of course, in order to give back to customers, RecPro will put some hot items in RecPro's special area, which will provide customers with discounts for a long time. While we pride ourselves on the strength of our furniture offerings, we are so much more than just a high-end RV furniture outlet. ", RecPro 67" Double Recliner Sofa with Console in Mahogany, 2017 Coachman Catalina 39mkts Destination Trailer, "We bought a 2017 Coachman Catalina 39mkts destination trailer. How much do recpro Customer Service jobs pay? We will respond quickly with instructions for how to return items from your order. RecPro highly values its customers and loves to get pictures and videos from them, from installations to placements to happy pictures of customers enjoying their RV furniture and accessories. Call, or email via our website, at any time. ", We are so exited about our new RecPro furniture that we put in our 2001 National Sea View. Furniture returns mustbe returned in its original packaging, or we reserve the right to refuse your return and a refund will not be issued. Returns Policy. We will be bragging on our new seats. Unit looks real good, construction looks well made, reclined easily, and is very comfortable. We will be bragging on our new seats. LOST/STOLEN PACKAGES: Having a secure delivery location is important so that recipients can receive their package safely. Please note that all installation photos and videos have not been verified to be correct or valid. RecPro goes to extensive lengths to properly source our products to ensure quality and performance. This comprehensive platform is easy to use and stores your reconciled transactions in a very organized manner, making transaction research super-efficient. With RecPro, customers are not getting just any other product. The shipping cost back to us will be deducted if you changed your mind or did not like the product that you are returning. Offering products that range from their flagship Charles luxury furniture line to fully customizable RecLite (LS and SS) dinette tables, countertops, and sinks are why when people look to upgrade or repair their vehicles, they look to RecPro. No problems getting unassembled unit into trailer and assembling into space. Any questions you may have about products that we manufacture, or items that are outside of our product line, our helpful team is willing to help. Anne Marshall. When we say one-stop-shop, we mean it. New Colors for the RecPro Charles Collection, All custom items that require a lead time, Regular and Ground ordershave an address change will be charged$15, Freight orders that have an address change will be charged $93, Call 574-848-0405 to change address and payment. RecPro's furniture is designed in Indiana, and then manufactured by a dedicated outside party that allows us to ensure the highest quality standards on every piece of material, all the while maintaining the best pricing among our competition. With the goal of carrying the best RV and camping products, they pride themselves in their unique products, specifically their furniture. We made sure that our selections were easy installation pieces that, while they can be installed by a professional, are tasks for even the most relaxed DIY mechanic. Color of fabric was the same as the sample. The recliner arrived in 3 packages, . It is an outstanding piece of work! Michael Shelton. We manufacture and sell some of the best products in the world for people with recreational vehicles. The support team at ReCPro is knowledgeable, friendly, patient and available when you need assistance. Looks awesome and was easy to install. document.getElementById("copyright_year").innerHTML = new Date().getFullYear(); RecPro Charles 58" Double RV Wall Hugger Recliner Sofa RV Loveseat, RecPro Charles 58" Double RV Wall Hugger Recliner Sofa in Cloth, RecPro Charles 64" RV Wall Hugger Recliner Sofa in Ultrafabrics Brisa, RecPro Charles 67" RV Wall Hugger Recliner Sofa in Ultrafabrics Brisa, RecPro Suprima Fabrics Furniture Swatch Sample, PVC RV Rubber Roof Material in White - By The Foot, 8.5' Wide Arctic White RV Fiberglass / Filon Siding and Roofing, RecPro RV Air Conditioner Covers for 3400 Model, RecPro RV Air Conditioner Covers for 2800 Model, RecPro RV Air Conditioner Covers for 3501 and 3800 Models, RV Surge Protector 50 Amp with Waterproof Cover and 5 Year Warranty, New Colors for the RecPro Charles Collection. Report any issues to us by phone (during business hours) or by email at info@recpro.com. We go for 100% customer and candidate fulfilment. Keeping in mind that people are at the heart of owning, maintaining, and using an RV, they work to connect with those people and make their lives easier and more relaxed. Weight of loveseat was less than the sofano wt. document.getElementById("copyright_year").innerHTML = new Date().getFullYear(); "Installed loveseat recliner in a 2014 Outdoors RV Creekside trailer to replace the original tri-fold sofa in the slider. website designs that are mobile friendly. In this way, you can contact RecPro customer service as soon as possible. I first shopped for home furniture but there was just no way to install it through the 24" door. If for some reason we don't have what you're looking for, we take special orders for your convenience. At RecPro giving our customers exceptional client-minded service, cutting-edge products and lightning-fast delivery is how we set ourselves apart from the rest of the industry. At the forefront of RecPro is our dedication to outstanding customer service. Dulled blades are more apt to injure the user. Please see the map below for transit times *Excluding Hawaii & Alaska: ORDER CHANGES/CANCELLATIONS: We thrive to process our orders as soon as possible, usually within 24 hours. You can have peace of mind for the delivery of your package, knowing you will be present for its arrival. It takes up 6 less space for width, also. Installing on the 31 inch deep slide out floor required front foot extenders to reach camper floor. document.getElementById("copyright_year").innerHTML = new Date().getFullYear(); RV Oval White Sink 10" x 13" with Stopper and 4" Lavatory Faucet, RecPro Charles 64" Powered Double RV Wall Hugger Recliner Sofa with Console in Cloth, RV Oval White Sink 10" x 13" with Stopper, 25 x 19" Composite RV Sink - Double Basin, White Rectangle RV Bathroom Sink w/ Brushed Nickel Faucet Combo, White Oval RV Bathroom Sink w/ Brushed Nickel Faucet Combo, Double Stainless Steel RV Sink 27" x 16" x 7" 304SS, Square RV Sink White 14-3/4" x 12-1/4" x 6", 8" Pull Out Kitchen RV Faucet - Satin Black, Kitchen Pull Out RV Faucet with Deck Brushed Nickel, RV Kitchen Faucet Tall Spout Brushed Nickel, 4" Shower Handles White/Smoke with Hand Held Shower & Hose, New Colors for the RecPro Charles Collection. The guides contain detailed information on technical specifications, operational instructions, and general care for the products. Constantly growing by leaps and bounds, RecPro credits their customers with their success. Assembly went well. Recpro Software 35807 Moravian, Clinton Township, MI 48035 855-332-7867 sales@recprosoftware.com Mon - Fri 8:00am - 8:00pm Eastern Standard Time ReCPro Software - Recreation Software Solution Buy at RecPro and you'll find out why we're the cool kids on the block'. There are numerous advantages to using the ReCPro system. First and foremost is the Online Registration. The user-friendly system was very easy to setup and has changed the entire way we do business. Our participants have been very happy with our new online registration process. Also, the reporting portion is so detailed that it made me look like a genius when presenting our annual report to the Town Board. Reshipping the package will occur at the expense of the recipient and refunds are available for the cost of the product(s) minus the return shipping cost. They also offer fast shipping, sending your product out the door within one business day of placing your order. We're proud to call Bristol our home. We offer . Alisha Eley. To clarify, here are lists of the shipping services we will, and will not, provide directly or through our carriers: Shipping services RecPro does NOT provide: *Residential locations have a drop gate fee of $75*, **RecPro rules and regulations regarding shipping are subject to change at any time at the discretion of RecPro**, ***We do not ship to Hawaii, Alaska & Puerto Rico, Get the latest updates on new products and upcoming sales. Products may need to be returned upon our request, at no cost to the customer. Freight orders require a valid phone number for FedEx to schedule the delivery. Customer Management. Located in the heart of the RV industry, Bristol, IN, RecPro is uniquely positioned to give customers the best products at the lowest prices. If you have any questions, or you are unsure about the approach, regarding entry to a package you received from RecPro, please call our Customer Care Department. As the government (both in the states, and nationally) continues to increase the oversight of online sales, we will be updating this list to reflect the states that will be charged this tax. When your home is right in the middle of the RV capital of the world, you'd better be able to stand out among the competition! The recliner arrived in 3 packagesin 3 days. RecPro. ", "Replaced the old sofa (in the living space) of my 2008 Keystone Raptor. Email Marketing. Always with customers in mind, RecPro works to grow its product line, providing customers with the best luxury furniture, siding, and more in the market today. Tons of great salary information on Indeed.com RecPro. Great quality and comfort. RecPro is the fastest-growing supplier of aftermarket RV, camper, marine, and vehicle parts in the industry. Mace of Smiting Weapon (mace), rare You gain a +1 bonus to attack and damage rolls made with this magic weapon. We know that your RV should feel like your home away from home, except with wheels and you probably don't have to put diesel in your house. It came with two recliners that were always competing for space with the dining chairs, and we couldnt fully recline because, as you can see, there is a ledge where the slide out goes back in. While we pride ourselves in the manufacturing of our own product and offering the best in brand names from the RV market, our true claim to fame is our furniture. What do you think? Safety knives (with retractable blades that give minimal penetration) will keep you from slicing a portion of the product if applying too much pressure, and cutting too deeply into the package, Always cut away from yourself, not towards yourself, Always have the package on a stable surface before opening (preferably on the floor.) Refer back to original listing or order a free furniture swatch if interested. Due to regulations governing the buying and selling of goods online, there are certain states that are currently having a sales tax added to their purchase. At RecPro we ship your orders using FedEx, or USPS Priority Mail, and our products will arrive to your home expeditiously. Our dedication to our customers, and our lines of product, reflect just that. Fogatti InstaGas Premium 145-170 (FDG370IN-FDG420IN) Manual. Colors of furniture may look slightly different in these photos due to lighting and setting. ), Carrying your furniture upstairs to apartments/town home/house/or any other residence, Arrange for delivery inside of your home with the carrier, Arrange for installation in your residence/vehicle/trailer/etc. Original sofa opening was 68 inches. One of the dogs got up on our couch and where she rubbed, some of the tick medication bleached out the finish. Please note that there are restrictions on some products, and some products cannot be shipped to international destinations.When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. This is an automated response confirming the receipt of your ticket. Similar to order changes or cancellations, its important to contact us as soon as possible if you want to make any address changes. ReCPro will keep your customers informed with. We continue to grow quickly because of our high standards in quality and customer service. With their excellent quality and customer service, its easy to see why they are the one-stop-shop for your RV restoration needs. We made numerous contacts with other seat manufactures. We manufacture and sell some of the best products in the world for people with recreational vehicles. I called RecPro customer service and the lady had another one shipped out to me which I received three days later. Looking forward to afternoon naps at the campground in my recliner. Also thanks so much for the prompt shipping. Sometimes, getting a custom-made item is the best way to show that. Please note that a change of address with the shipper does not guarantee it will arrive at the changed address. Customize the layout and results of many of the data grids and reports using the options for sorting and column choosing. Hours: Mon-Fri: 8am-5pm EST. Please make sure to measure correctly before purchasing. This means you can get your order earlier but this also means that, if you wish to change or cancel your order, you must contact us immediately. Failure to provide a working number, or if the driver is unable to reach you, will result in the item being returned and you will receive a refund minus shipping charges.You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund sooner. Furniture and RV accessories should help you to relax and have a good time, not be difficult to use or install. We take responsibility for missing, damaged, or defective products and will replace parts or the full product with an undamaged replacement of the same item, however, we do not issue refunds for them. We are very pleased. Here at RecPro the RV lifestyle is our passion. It came with two recliners that were always competing for space with the dining chairs, and we couldnt fully recline because, as you can see, there is a ledge where the slide out goes back in. ReCPro offers dynamic and responsive registration website designs. Recpro Software 35807 Moravian, Clinton Township, MI 48035 855-332-7867 sales@recprosoftware.com Mon - Fri 8:00am - 8:00pm Eastern Standard Time ReCPro Software - Recreation Software Solution I'm reclined and nappingwithin 15 minutesof installing. Please contact us as soon as possible, because if the package has already been processed and/or shipped, we cannot cancel that order. Thank you for your personnel and fast delivery service. With RecPro, the days of standard, boring, and uncomfortable RV furniture are finished. Shipping on non-freight items, shipped within 3 business days, Shipping of modular items in one convenient box (per item), Shipping to business or residential* locations, Upgrades to shipping tubes for certain items, Installation of goods (either on-site or at the customers home/RV/trailer/campground/etc. If you find yourself missing one piece of your gear, no matter how small it may be . For freight orders (ex. Over the time it has been ranked as high as 148 989 in the world, while most of its traffic comes from USA, where it reached as high as 26 629 position. Complaint Type: Problems with Product/Service. Tuesday, September 13. issues. We are quickly becoming the recreational vehicle industry's one-stop-shop for the RV lifestyle. Well, this box looked exactly like the 1st one I received . That's not why you purchased an RV in the first place. I called you and you helped, not only with the size, but sent us large samples of the material that is used in the making of the couch. ), is not required to offer in-home delivery services or removal of items for customers (even if these are available services through Amazon, eBay, Jet, etc. We work hard to make sure that you never have to worry about waiting on backorders, by keeping strong stocking levels on all our products. Some friends of ours from our small town Franklin NC, saw ours and ordered theirs the same day. RECPRO. At the same time, customers can follow valuecom.com or RecPro 's latest . Download free user guides for all of our products. Packaging was goodno shipment damage. *SHIPPING TIMES ARE ESTIMATED, NOT GUARANTEED*. Your staff's overwhelming patience, dedication and professionalism are what every customer envisions as their ideal level of customer service. We understand that you have other customers that need attention, and we just want you to know that we appreciate the priority level that you gave us. We're so happy that your company continues to prove that we made the right decision when choosing our software provider. Any elevated surface (even a table) creates the potential for an injurious incident, Always use adequately sharpened cutting instruments. We continue to grow quickly because of our high standards in quality and customer service. . Apex 31' Trailer . Evaluate data and make informed decisions by using ReCPro Statistical Reporting. Consumers satisfied with RecPro most frequently mention customer service, free shipping and fabric samples.RecPro ranks 13th among Auto Parts sites. We take that idea very seriously. It doesn't matter if you're packing up the family for a camping trip or spending your retirement free-wheeling around the country; having comfortable furniture to relax in should be at the top of your priorities list. Theyre getting a product that was designed, manufactured, and shipped with care and precision. If you purchase a product and it isn't compatible with your RV or what you envisioned, we offer a money-back guarantee. We are situated in the heart of Bristol, Indiana, the manufacturing epicenter of all things RV. Location. Investing in cutting edge products and technology, RecPro is at the center of the RV in Bristol, IN. I will definately shop Recpro in the future. The old sofa was so uncomfortable and this is like heaven. It takes up 6 less space for width, also. We don't stop there. If you have questions about a product, or are interested in customization, contact our helpful customer service department. ", We just removed an uncomfortable u-lounge dinette area in our 2015.5 Leisure Travel Unity with these recliners. Your reviews help to let other customers know the high level of service they can expect from our company. 2017 Thor Hurricane . We understand that you have other customers that need attention, and we just want you to know that we appreciate the priority level that you gave us. Please make sure to check your spam folder. info@recpro.com; Customer service at 574-848-0405 - Mon-Fri. 8am - 4pm EST; We strive to provide complete and excellent customer service during and after the point of sale. They can vary for not only online purchases, but may also fluctuate because of the items being purchased. We know that comfort, durability, design, and ease of installation are paramount to the aftermarket buyer. Rec-pro shipping confirmation service was superb. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
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recpro customer service